Q: Can it play videos, like promo clips or highlight reels for weddings and events?
A: Yes, it plays videos seamlessly and can loop your content continuously—perfect for weddings, school events, trade shows, and advertising.
Q: How much does each unit weigh, including the base?
A: Each unit weighs approximately 95 lbs, including the base.
Q: Do you have a picture of the available ports?
A: We’re happy to provide one upon request! The unit includes USB, HDMI, and Ethernet ports for multiple connectivity options.
Q: Is it plug-and-play, or does it require special software to run videos? What are the input options?
A: It’s mostly plug-and-play. You can manage content and inputs (HDMI, USB, etc.) using the ViPlex Handy app or via manual input selection.
Q: How many units can be linked together?
A: You can link up to 6 units without an external controller. For more than 6, you’ll need an external Novastar processor, and additional units will run as slaves.
Q: What kind of warranty is included?
A: The unit comes with a 1-year warranty covering manufacturer defects.
Q: Where are you located?
A: We’re based in City of Industry, California, about 40 minutes from Downtown Los Angeles.
Q: Do you offer financing?
A: Yes, we offer flexible financing options! Details are available on our website or contact us directly.
Q: What’s the average rental price for this LED poster?
A: Rental rates vary by region and package, but generally start around $500/day. Some providers charge up to $1,200 for a 1–2 day rental with added services like shipping and content setup.
Q: Is this safe for outdoor use, and can I adjust the brightness?
A: It’s best suited for indoor use, though it can be used outdoors in shaded areas. It may not be bright enough for direct sunlight. Brightness can be adjusted as needed.
Q: What are the dimensions and weight when packed? Does it come with a carrying case?
A: Packed in its road case, the unit measures 46" (L) x 20" (D) x 34" (H) including casters, and weighs about 95 lbs. Yes, a protective road case is included.
Q: What is the current availability or lead time?
A: Units are currently in stock and ready to ship! However, inventory is limited. If out of stock, lead time is typically 5–6 weeks from payment.
